Shipping policy
Freight & Handling Charges (Based on Order Value, Ex GST)
| Location / Order Value | $0 – $499 | $500 – $999 | $1000 – $1500 | $1500+ |
|---|---|---|---|---|
| Zone 1 (Melbourne Metro) | $20 | N/A | N/A | N/A |
| Zone 2 (Major city metro including Sydney, Brisbane, Adelaide, Canberra, etc. As well as some inner regional suburbs in VIC) | $30 | $30 | N/A | N/A |
| Zone 3 (Regional Areas) | $50 | $50 | $50 | N/A |
| Zone 4 (Remote Areas) | $100 | $100 | $100 | $50 |
NOTE:
All prices are exclusive of GST.
- Zone 1: Melbourne Metro
- Zone 2: Major city metro including Sydney, Brisbane, Adelaide, Canberra, etc., as well as some inner regional suburbs in VIC
- Zone 3: Regional Areas
- Zone 4: Remote Areas
- For freight charges to Outer Regional and Remote areas, please contact us at info@luckysevenpetsupplies.com.au
- Surcharge may apply for bulky items.
One-Piece Dropshipping
For one-piece dropshipping orders, we charge the actual shipping cost based on the courier’s rate. This amount will be clearly shown on your invoice.
Please note:
- We do not ship to PO Boxes or Parcel Lockers.
- All shipments are dispatched with default Authority to Leave (ATL). It is the customer’s responsibility to provide clear delivery instructions, or notify us in advance if special handling is required.
- Unfortunately, we cannot take responsibility for items lost in transit or after delivery has been made.
Surcharges
- Not attended / Redelivery ($25 + GST)
- Tailgate / Handload ($40+GST/Pallets)
- Shipping policies are subject to change without noice. Thanks for your cooperation.